Paladinsama & Friends'

Community Server: Forums, Blogs, Photos and Files for SySG and guests.
Welcome to Paladinsama & Friends' Sign in | Help
in Search

paladinsama

My LG drive with personality disorder...

So, as I said before, this is the story of my LG drive:

 

I have two LG GGW-H20L drives.
When I bought them, both came with the firmware YL02, which I updated to YL03.

After 6 months when making some updates to my PC, I checked that there was already a new firmware YL05 and proceeded to update both. The first one updated correctly, the second one failed with a message telling me to retry updating the firmware manually, later.
After I rebooted my PC, I discovered that the drive in which the update failed had a totally different firmware (my best guess is that it was some kind of failsafe firmware to revert to in case something went wrong), the problem was, now the drive is being detected as an LG GGW-H20N (I think the only difference is this model comes without Lightscribe). Afterwards, the only update being offered for this drive was the XL05, which updated it correctly, however I would like to make it back to its correct model.

LG support has been useless, first I tried writing to the support on my country, and their answer was that first I should take more precautions when updating firmware (the best precaution I know is to avoid a brand that brings problems and has horrible support) and second, that probably I didn't even know what was the model of my drive in the first place... (:-S) (Kudos to Roberto Jacobini for his "excellent troubleshooting skills")
Then, I tried contacting LG support in the U.S., they told me it was a strange case, the first time they heard of something like this happening, and that they really didn't know of a way to fix the situation.

So my last option is to post this on the internet, I have already posted my story to the rpc1 forum, hoping somebody could help me, however the solid trust I had for LG optical drives on the last 6 years has been affected. I tell my story in case this happens to somebody else, so they could tell LG support: "This is not the first time it happen, I have read the blog of a guy that had the same problem before, and you were also unable to help him".


Published Sunday, January 25, 2009 11:01 AM by paladinsama
Filed under: ,

Comments

 

paladinsama said:

And I would like to thank ala42 for his response to my post with the solution to the problem.

January 27, 2009 5:33 PM
Anonymous comments are disabled

This Blog

Syndication

Powered by Community Server (Personal Edition), by Telligent Systems